Occupational Violence

Group Session
3 Hours

Occupational violence is a growing concern within workplaces and involves physical aggression, verbally threatening situations and working with people who are confused and mentally unwell.

Research indicates that poorly managed instances of occupational violence are of great detriment to workers and the workplace as a whole.  Occupational violence has been demonstrated to negatively impact; workers stress, safe and competent work performance, job satisfaction, and worker and skills retention (Source: Gates, Gillespie & Succop).

Organisations need to actively look to address occupational violence to best support their workforce, to meet legal obligations under the Occupational Health and Safety Act, and to provide and maintain a working environment that is safe and without risk to health.

Workshop Objectives & Key Outcomes

Workplace Risk facilitates industry specific Occupational Violence Workshops to up-skill workers in managing the health impacts of occupational violence in the workplace and provides the framework for a proactive and protective approach.

Through practical case studies, activities, tools and open discussion the workshop aims to enhance workplace supports and resilience in dealing with occupational violence.

Attendees will cover the following topics:

  • What is occupational violence and how does it occur?
  • Identifying the early warning signs and environmental risk factors to occupational violence
  • Strategies for de-escalating emotive and stressful situations
  • Recognising the impact of occupational violence on workers – a physical, cognitive and psychological response
  • Developing a protective and supportive workplace culture
  • The importance of de-briefing following confronting and traumatic circumstances
  • Developing resilience, practical skills and tools to enhance personal wellbeing and the wellbeing of co-workers

Contact Gallagher Workplace Risk for further support via: 1300 789 467 or education@ajg.com.au